Actual product colour may vary from the images shown. Every monitor or mobile display has a different capability to display colours, and every individual may see these colours differently. In addition, lighting conditions at the time the photo was taken can also affect an image’s colour.

Untoldstr cannot guarantee that the colour you see accurately portrays the true colour of the product. However, if you require more photos of the products contact our team member now.  

Natural Material (Marble, Crystal, Shell, Wood etc.) are varies in colour, veining and shape from piece to piece. No two pieces will be exactly alike. Actual colour variations for each piece may vary from image shown.

Products that contain Resins, Concrete or Glass are handmade. Please understand that, they are one of a kind, as a result product may have a subtle variation from one piece to the next.

Preserve the timeless elegance of your brass products with our essential care guide. For optimal results, use a soft, clean, damp cloth for wiping. Avoid hard rubbing and the use of chemicals or soap as these can damage the protective layer and accelerate aging in brass product

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.